Kesko Senukai Digital is seeking an intern to join our IT Service Management team. We offer an exciting opportunity for a dynamic and self-motivated Intern - IT Support Specialist. If you're looking to gain valuable experience and growth opportunities to prepare for the next steps in your career with a forward-thinking company, we'd love to hear from you.

As an Intern - IT Support Specialist you will be responsible for (but not limited to):

• Responding to Service Desk tickets, emails, and Teams chat message requests
• Providing direct day-to-day application, network, and end-user technical support for employees in all 3 Baltic countries
• Assisting in onboarding of new employees
• Assisting in inventory management, cleanup, and refreshing computers for existing employees
• Creating reports for internal management, analyzing data and providing insights for colleagues and managers
• Maintaining knowledge base and users training documentation

What we offer:

• An internship position in an international company
• Gaining exposure to real world IT software, hardware, systems and processes
• Hands-on learning experience in a dynamic environment
• Learning opportunities on how to work with different types of personalities
• The inspiring, positive, innovative team, friendly and cooperative colleagues
• Networking opportunities
• Learning opportunities on how to work independently with little supervision
• Company discounts
• Company events

Sounds interesting? We expect you are:

• Actively pursuing a degree in Information Technology or a related field
• Having demonstrated interest in IT Service Desk as part of a possible career path
• Relationship oriented, efficient, strong communicator, and you will be willing to learn
• Self-motivated with the ability to work independently with little supervision
• Able to manage, systemize, summarize and write down the information, prepare training materials
• Fluent in Lithuanian and English

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